Session Report: Acquire Essential Computer Skills for Modern Jobs Designer 4
Introduction
This session was held on March 2, 2024, from 2:00 p.m. to 4:00 p.m., online. The session was organized by The Canadian Helpers Society and facilitated by Saba Berenji, a student in Waterloo University and experienced in computer, IT and windows. The session aimed to provide an overview of the computer skills program, which is a 10-week program with two sessions monthly** to learn Windows, Word, Excel, Email and Internet basics. The session also included a demonstration of the online platform, where participants can access quizzes, assignments, real-world projects, tutorials, videos and articles from reputable sources.
Attendance
The session had 15 participants, all of whom were unemployed or underemployed adults who wanted to improve their computer skills and employability. The participants came from diverse backgrounds, such as immigrants, newcomers, seniors, and people with disabilities. The participants registered for the session online through the website of The Canadian Helpers Society.
Outline of the session
The session covered the following topics:
- Introduction of the facilitator and the participants
- Overview of the computer skills program, its objectives, structure, and benefits
- Explanation of the online platform, its features, and how to access it
- Demonstration of the first module, which covers computer basics, such as hardware, software, operating system, and file management
- Q&A session, where participants could ask questions and clarify doubts
Outcomes of the session
The session achieved the following outcomes:
- The participants gained a clear understanding of the computer skills program and its expectations
- The participants learned how to use the online platform and its resources
- The participants completed the first quiz on computer basics and received feedback
- The participants expressed interest and enthusiasm for the program and the next sessions
Conclusions and Recommendations
The session was successful and well-received by the participants. The facilitator was knowledgeable, engaging, and supportive. The online platform was user-friendly, interactive, and comprehensive. The participants showed improvement in their computer knowledge and confidence. The following recommendations are suggested for the future sessions:
- Provide more time for practice and hands-on exercises
- Encourage more participation and interaction among the participants
- Address any technical issues or difficulties that may arise, such as logging in to Zoom
- Monitor the progress and satisfaction of the participants
- Provide certificates of completion and recognition for the participants
- Help the participants who do not have computers to practice, by finding them free or cheap computers or alternative solutions
 

Session Report: Acquire Essential Computer Skills for Modern Jobs Designer (Sessions 2-4)

Introduction
The Canadian Helpers Society organized three more sessions as part of the computer skills program, which aims to teach Windows, Word, Excel, Email, and Internet basics to unemployed or underemployed adults. The sessions were facilitated by Saba Berenji, a student at Waterloo University with experience in computer, IT, and Windows. Each session was two hours long and held online.

Attendance
A total of 15 participants attended all three sessions. The participants came from diverse backgrounds, such as immigrants, newcomers, seniors, and people with disabilities. They registered for the sessions online through The Canadian Helpers Society's website.

Outline of the Sessions
The sessions covered the following topics:

Session 2 - Windows and Word

* Overview of Windows operating system and its features
* Introduction to Microsoft Word and its basic functions
* Hands-on exercises to create, edit, and format a Word document
* Q&A session

Session 3 - Excel

* Introduction to Microsoft Excel and its basic functions
* Hands-on exercises to create, edit, and format an Excel spreadsheet
* Tips and tricks for using Excel efficiently
* Q&A session

Session 4 - Email and Internet Basics

* Overview of email and its importance in modern communication
* Introduction to Gmail and its features
* Hands-on exercises to create, send, and receive emails
* Overview of the Internet and its uses
* Tips for safe and responsible Internet use
* Q&A session

Outcomes of the Sessions
The sessions achieved the following outcomes:

* The participants gained a deeper understanding of Windows, Word, Excel, Email, and Internet basics.
* The participants practiced using the software through hands-on exercises and real-world projects.
* The participants completed quizzes and assignments and received feedback.
* The participants expressed satisfaction and enthusiasm for the program and the skills they learned.

Conclusions and Recommendations
The sessions were successful and well-received by the participants. The facilitator was knowledgeable, engaging, and supportive. The online platform was user-friendly, interactive, and comprehensive. The participants showed improvement in their computer skills and confidence. The following recommendations are suggested for future sessions:

* Provide more advanced topics and exercises for participants who have mastered the basics.
* Encourage more peer-to-peer learning and collaboration among the participants.
* Address any technical issues or difficulties that may arise, such as Internet connectivity or software glitches.
* Monitor the progress and satisfaction of the participants.
* Provide certificates of completion and recognition for the participants.
* Help the participants who do not have computers to practice, by finding them free or cheap computers or alternative solutions.

Overall, the computer skills program has been successful in providing essential computer skills to unemployed or underemployed adults. The program has helped participants improve their employability and confidence in using computers. The Canadian Helpers Society plans to continue offering the program and expanding its reach to more people in need.

 

 

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